Written into the contract. Identical for every client at the same level. Never adjusted privately.
On a Special Mission or an X-1 Journey, a fixed fee agreed before we start replaces our margin.
Nothing reaches us from a supplier. Amounts are set out in your agreement before anything starts, and are identical for every client at the same level.
We quote both. The private movement we would have run, and the alternative we recommend. You choose with both figures in front of you.
If you take the alternative, we charge our published coordination fee — and nothing on the price of the tickets.
It is the only structure in which your broker has no reason to sell you the more expensive option.
An advance against future services. Not repaid in cash — it stays with you and with your family.
Every clause has to be readable aloud to the client without a second of discomfort. If it fails that test, it does not go in.
Fixed terms give up the margin that hides inside a quote. It only works if you are paid for readiness rather than volume.